Free Cashback

APPLICATION

All customers are deemed to have had access to, read and understood, these terms and conditions, whether or not they have in fact done so, and without specific consent. The intention of this document is to set out the policies and principles of good business relations and performance to enable the company to satisfy its bona fide customers.

BUSINESS MISSION

Free Cashback (http://www.free-cash-back.com) is a web trading name of Entrepreneur Training Ltd, a UK based private limited company.

The purpose of Entrepreneur Training Ltd, is to pioneer the future of personal and business education and training.

Traditionally, it has been difficult to find easy, convenient access to high quality personal and business education and training; this has largely remained the preserve of business and management schools that have retained high barriers to entry, high cost and often disappointing delivery. Such teaching is still largely based upon historic models of teaching. Entrepreneurs starting up their own businesses have often been obliged to do so by relying more on their enthusiasm and desire than upon a good educational foundation and understanding of the wider principles and detailed strategies involved. The advent of low-cost online video and DVD processing now means that excellent education and training can be provided at a cost level that is accessible to all before they embark upon their chosen business path, whatever the student’s position in life.

Entrepreneur Training Ltd is committed to bringing the detailed knowledge and understandings of experts – defined by their own real practical personal and business success rather than by mere academic qualification – from many different fields, into the homes, offices and cars of every man and woman. We want to make these opportunities available to all, of all ages and in all walks of life. We choose good material that demonstrates proven alternative strategies rather than just general academic theory. We experiment withdifferent models of delivery and interaction to maximise understanding, not just the learning of knowledge. We believe that the prospect of wealth should be available to all, not just a select few. We believe in wealth, not in the old model of business as a zero-sum game or ‘competition’ where one person or organisation succeeds at the expense of others, but where each person’s success is increased by sharing it with others.

The internet is a vast innovative market opportunity, available across every current and potential business and personal field. It is expanding exponentially and a new future is being built very rapidly, including whilst we sleep. There are huge untapped benefits available at the fingertips of everyone who goes online. Yet many people – even of those who are already online – are largely unaware of how to tap into the benefits. We are committed to contributing to changing this situation.

But the most inspiring aspect of the internet is that is demonstrates, by its very existence and principles of operation, how potentially everyone in the world can benefit from the sharing of knowledge, understanding, wisdom, wealth and resources, regardless of local, national and geographical limitations. It empowers every individual. The individual only needs to understand how to maximise the opportunities that it provides, and be willing to reach beyond the limitations of his or her own current beliefs into a new world of unlimited possibilities. In reality, we teach transformation: we know and understand the territory well from our own experiences. There are few people who understand it as well as we do.

PAYMENT POLICY

We encourage customers to pay for products and services via the secure Paypal button link, as this is now an established method of secure transfer of funds on the internet which uses encrypted processes. Customers are recommended to establish their own Paypal account at www.paypal.co.uk or similar in
their own area. However, even without a Paypal account it is possible to pay through Paypal securely by use of debit or credit cards on the Paypal payment page (although sometimes this facility is not particularly obvious). Use of this system means that we do not need to have any direct access to customer debit card, credit card or account details, other than via Paypal, who maintain their own high security in relation to such transactions. Both parties are equally accountable to Paypal as an intermediary with high standards.

Where payment is made to the company direct, such as verbally over the telephone, or on written order forms, the company does not store card or account numbers after the transaction process has been finalised to our satisfaction.

There shall be no obligation upon the company to deliver any product until full payment has been received by the company for the product in question.

DELIVERY POLICY

We aim to dispatch physical products within 48 hours of payment for an order, by signed-for first class post with Royal Mail wherever possible, though longer dispatch times may occur at weekends or holiday periods or in cases of unusually high demand or special manufacture. To reduce fraud, the product will only be dispatched to the address associated with the payment for the purchase, such as a credit card billing address. The purchaser must make arrangements for a signature to be provided upon delivery and for the collection or receipt of the products from Royal Mail. Any damage, omissions or failures in delivery should be notified to Entrepreneur Training Ltd as soon as possible through the contact details provided. Entrepreneur Training Ltd reserves the right to take a cautious approach to sales payment transactions and, in certain cases, to decline to undertake business. Yet, in addition to this caution, we aim to provide the best service that we can.

REFUND POLICY

Our refund policy is to comply with any guarantee offered on the applicable sales letter or website page through which the purchaser has purchased. Refund guarantees may vary according to demand for a certain product or service and also the price paid. No refunds will be granted except in accordance with any such stated guarantee. With subscription products, any refund guarantee will only apply to the first package delivered, as purpose of the guarantee is to enable the purchaser to sample the product without risk.

To claim a refund under an applicable guarantee, the purchaser must return all of the contents of the whole package in good condition and in sufficiently durable packaging by special delivery, and must retain the postal receipt in case of non-delivery of the returned package. The responsibility for successful delivery of the returned package remains with the purchaser. Any such package must be received at our premises within the stated guarantee period from the original dispatch date to be eligible for a refund. This is particularly important in relation to subscription products, where any guarantee period is usually 20 days, to ensure that the order may be cancelled before the next monthly payment.

With valid refund claims, subject to the foregoing, the full purchase price paid for the first instalment package will be refunded, less any stated postage and packing charge, where possible in the same manner and means as payment was originally made by the purchaser: no refunds will be paid in cash. The intention of the guarantee and refund policy is to enable customers to sample the products at their leisure at no risk to them. If it appears that this intention is being abused or overused, the company reserves the right at its sole discretion to decline further sales or, in extreme cases, decline refund claims without further responsibility or liability.

Chargebacks to credit cards or stop payments on cheques by purchasers as a means to recover payment for products ordered will be construed as fraud and prosecuted as such to the fullest extent of the law. In any case of grievance or dissatisfaction, the company must be contacted, not the payment processor, through its customer service contact facilities at 0845 6521256 or use the contact form provided on the website, and the company given the opportunity to resolve the matter.

Note that subscription arrangements can be terminated at any time, in respect of future arrangements only, by the customer via their original payment instruction; the customer must inform the company when this occurs. If such termination occurs, the customer is released from future payments and the company released from the supply of products from such point of termination.

COPYRIGHT & RESALE PROVISIONS

The products and services provided by the company, and its associates and affiliates, are subject to normal UK laws relating to intellectual property rights, trademark, copyright and publishing rights and action will be taken to protect them. Where products, services or documents have been produced by the company, all such rights remain with the company unless expressly transferred by sale of such rights to the customer. Where the products or services have not been originally produced by the company, they are provided under due licence from the rights holders, with rights of any subsequent reformat or repackaging remaining with Entrepreneur Training Ltd. Any enquiries in relation to such rights should be addressed to the company in writing.

Note that any unauthorised copying, editing, exhibition, renting, exchanging, hiring, lending, public performance, sale and/or broadcasting of the company’s products, or any part thereof, is strictly prohibited. In particular, action will be taken against resale of the company products on any auction site such as ebay.

PRODUCT PURPOSE & DISCLAIMER

We offer and sell our products and programmes on the basis that they are educational. The intent is that they should entertain and educate viewers. They may include information which informs viewers about personal and business strategies, particularly in connection with starting up and carrying out business on the internet. These strategies have been provided by other experts for their educational value as demonstrations of possibilities and, as such, are available for the viewer to select and use as they wish, subject to any applicable copyright or publishing restrictions. Entrepreneur Training Ltd provides no particular advice or recommendations as to the value of any particular financial strategies, nor any particular strategies in general. It is for the purchaser and viewer to determine their own way forward and to select or ignore whichever strategies they consider appropriate or inappropriate for their own circumstances, both current and future.

Every viewer will see, hear and interpret the information in these products and programmes in different ways depending upon their own history, education, perception and circumstances and as such is entirely responsible for the effectiveness of their choice and their implementation of whichever strategies they determine to follow. Entrepreneur Training Ltd shall not be responsible for any claims, loss or damage, however incurred, as a result of any decision or action taken following the purchase or viewing of any of our products or services, nor as a result of any written or verbal communication by any employee, associate or affiliate. Any such consequences remain the full responsibility of the client or purchaser.

Any training or mentoring programme is designed to encourage the client or purchaser to reflect upon his or her own position, strategies, perception and beliefs. This may feel challenging at times to the client or purchaser and result in a wide range of feelings and emotions. The client or purchaser of such product or service must accept full responsibility for their own reaction, feelings and emotions resulting from any such mentoring, training or assistance. This must be recognised by the client or purchaser as a normal important and valuable part of the process of personal growth and change over which Entrepreneur Training Ltd, their associates or affiliates have no control and no responsibility for any consequences.

Any claims made in advertising, wherever placed, are made in good faith, as far as possible on the basis of actual occurrence. Any claims must be viewed as possibilities, not as probabilities nor as realities that are equally applicable to all. This is particularly so in the case of financial examples. It is usual, when successes are achieved, that a considerable period of learning, exploration, experimentation and even failure has been necessary in order to achieve that success. Success may look easy, it may even be easy if the right path is taken, but it cannot be guaranteed, and purchasers must exercise all due diligence and caution of their own in determining their own route to success. Entrepreneur Training Ltd is privileged and honoured to assist customers in their education relating to success strategies, but cannot guarantee any particular outcome, achievements or successes, therefore no particular reliance should be placed upon any particular claims or teachings or statements. Alternative sources of professional advice should always be obtained to crosscheck any particular business strategy.

LINKS TO OTHER SITES AND AFFILIATES

In certain situations, for the educational assistance of our customers and website visitors, we may provide links to other sites, products or services. In some cases we have affiliate relations with third parties. We may earn or pay commission on the sale of any associated products or services. In such cases, Entrepreneur Training Ltd makes no recommendation, warranty or representation, implied or otherwise, about such third parties, nor about their products or services, nor do we take any responsibility for any consequences of customers using such links, as we have no control over the activities of such third parties. Such links are provided for customer convenience only, not as any implied recommendation or endorsement: customers are responsible for their own actions and decisions regarding the sites, businesses and activities of third parties.